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Counselling for Individuals, Women, Couples, Parents, Co- Parents, Caregivers and Blended Families

Book An Appointment Book Free 15min Consultation

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Our counsellors all have unique skills and abilities, we all work hard to created a safe and non-judgemental space to be able to support you in achieving your goals, let us hold you up and share easy strategies so you are able to overcome these struggles and live a more fulfilling and meaningful life.

We understand that no two individuals are alike, and as counsellors, we each tailor our sessions to make a unique plan just for you! Together we work to understand what is happening in your life and share strategies, tools, and then implement a plan to help you to move closer to the life you deserve!

Ready to Jump in?!

Email or Text us and set up a free 15-minute phone consult to start your transformation today!

We provide Counselling for Couples, Grief and Loss, Emotional Freedom Technique (EFT), Parent Counselling, Counselling for Moms, Support with Children, Women’s Support, Groups and Counselling for Caregivers in Fort Sask, AB also serving Gibbons, Redwater, BonAccord and surrounding areas.

Office #220 11870 88th Ave, Fort Saskatchewan, AB T8L0K1

Phone or text: 780-851-7740

info@healingfamilymatters.com

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Privacy Policy

Last updated: October 2025

At Healing Family Matters Counselling, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share with us through our website and services.

1. Information We Collect

We may collect personal information when you:

Submit a contact form or request an appointment
Subscribe to our newsletter or updates
Communicate with us by phone, email, or other means

The information collected may include:

Your name, phone number, and email address
Relevant details you provide related to booking, billing, or service inquiries

We do not collect or store sensitive health information through this website. Clinical records are managed securely through our electronic health record system in accordance with Alberta’s Personal Information Protection Act (PIPA).

2. How We Use Your Information

Your information is used only to:

Respond to inquiries or appointment requests
Communicate about your services or account
Improve our website and client experience

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Storage and Security

We use secure, encrypted systems and take reasonable administrative and technical measures to protect your information from unauthorized access, disclosure, or misuse.

4. Cookies and Website Analytics

Our website may use cookies or analytics tools (such as Google Analytics) to understand general usage trends and improve performance. These tools collect non-identifiable information such as browser type and pages visited. You can adjust your browser settings to disable cookies at any time.

5. Third-Party Services

Our website may include links to third-party sites or tools (such as booking platforms, telehealth systems, or payment processors). We are not responsible for the privacy practices of those external services.

6. Your Consent and Rights

By using our website, you consent to the collection and use of information as outlined in this policy. You have the right to access, correct, or withdraw consent for your personal information at any time by contacting us.

7. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Healing Family Matters Counselling 📍 Fort Saskatchewan, Alberta, Canada 📧 info@healingfamilymatters.com 🌐 https://healingfamilymatters.com